51ÁÔÆæ

Caring for Relatives

Important steps to take and tips in brief


The care support centre () provides comprehensive assistance with all questions related to care. They offer information on financial benefits, support services, and organisational steps essential for appropriate care. Privately insured individuals also have the option of contacting .
A care diary helps to realistically document the actual level of care required and serves as an important basis for assessment by the Medical Service. It records all supportive activities, their duration, and frequency on a daily basis, such as assistance with dressing, personal hygiene, or eating. Keeping accurate records increases the likelihood of receiving the correct care level classification. Templates for care diaries are available, for example, from care insurance funds.
To determine the level of care required, the Medical Service/ (for those with statutory insurance) or (for those with private insurance) is commissioned to carry out an assessment. This evaluation examines the extent to which the person in need of care requires support in daily life. It is advisable to be present during the assessment to provide additional information and ensure that all limitations are accurately recorded.

If a long-term need for care becomes apparent, the question arises whether family members can take on the care or whether external support is required. This decision should be carefully considered and discussed with the family, as caregiving can be physically and emotionally demanding. In addition to personal resilience, work commitments and financial aspects also play a role. Support options such as outpatient care services, day care, or combined models can provide relief and should be taken into account in the decision-making process.

If home care is not possible or not desired, moving into a care home may be an alternative. Factors such as the quality of care, facilities, location, and costs should be considered. Care homes vary in their services and specialisations, so an on-site visit can help provide insight into daily life and the overall atmosphere. Care support centres or advisory services offer assistance in the search and provide information on financial support, such as the coverage of care costs by the care insurance fund or social welfare office.
Caring for a relative can be physically and emotionally demanding, making regular breaks essential to prevent burnout. Hobbies, exercise, and social interactions help to recharge and maintain personal well-being. Family carers are also entitled to support services such as short-term care, respite care, or day care, which can provide much-needed relief. Additionally, self-help groups or advisory services can offer valuable support and facilitate exchanges with others in similar situations.

Advice for carers at 51ÁÔÆæ


In many cases, a family member becomes in need of care without warning, and this frequently poses a major challenge. These demands place an enormous physical and psychological burden on carers and their time.

The Family Service at 51ÁÔÆæ Frankfurt can help you with advice, talks, further information and networking opportunities, and thus provides initial guidance for carers, specifically:

  • Initial personal and individual advice on caring for relatives
  • Information sessions and training courses
  • Information material
  • Further links and brochures on how to organise and arrange care tasks
  • Advice and support for all faculties and organisational units to improve the compatibility of work/study and care responsibilities

  • (Carers' Support Centre): Here, carers, people in need of care and their relatives as well as people with special needs can obtain advice. People of all ages in need of care and those at risk of needing care can find information here that meets their personal requirements.
  • The  (Senior Citizens' Office) is dedicated to expanding and further developing a wide range of topics related to working with and for ageing and elderly people. It is the central contact point for support and advice on all aspects of life in old age for citizens, institutions and management agencies in Frankfurt.
  • The  (Town Hall for Senior Citizens) is a central contact point for questions related to with family caregivers.
  • The  (Frankfurt Senior Citizens Agency) is an information portal for citizens, companies and organisations in Frankfurt that require information and advice.
  • (Verbraucherzentrale): Here you can find information about finance and coping with everyday life if you are a caregiver or in need of care yourself.
  • : Relatives of people in need of care can find quick and reliable answers to questions about care levels, insurance coverage, and managing dementia, along with helpful checklists and information.
  • Bürgerinstitut Frankfurt (Citizens' Institute Frankfurt) "": This is a mobile advice centre in the form of a van. The aim is to advise, inform and sensitise interested parties as well as affected persons and their relatives, especially in more remote suburbs of Frankfurt, on the topic of dementia.
  •  (Alzheimer's Society): Relatives groups – exchange between people looking after a person with dementia.
  •  (Frankfurter Selbsthilfegruppe Demenz): Help and support for relatives of persons diagnosed with dementia.
You can find various groups and fora especially for persons with Alzheimer's disease under the following .